Observe AI

Observe.AI is an Intelligent Workforce Platform that transforms contact centers by infusing Artificial Intelligence into 100% of customer conversations — optimizing agent performance and automating repeatable workflows that drive revenue and retention. Their solutions create a scalable and repeatable process for analyzing conversations, empower teams to do their best work more efficiently, and improve client satisfaction metrics. Boost contact center performance and drive business outcomes. Faster.

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Observe AI
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About Observe.AI

Transforming Contact Centers with Artificial Intelligence - Observe.AI

Observe.AI is an innovative Intelligent Workforce Platform that revolutionizes contact centers by seamlessly integrating Artificial Intelligence into every customer interaction. This cutting-edge technology enhances agent performance and streamlines repetitive tasks, ultimately boosting revenue and customer retention.

Our solutions create a scalable and efficient process for analyzing customer conversations, empowering your teams to excel at their tasks while also improving client satisfaction metrics. With Observe.AI, you can significantly enhance contact center performance and achieve your business goals faster than ever before.

Infrastructure Guides helps connect you with Observe AI for all your IT needs.

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Testimonials/

What our clients say about our work.

We saved 20% over any other provider we were quoted

We had a very unique set of connectivity needs and the team at Infrastructure Guides placed us in 10 data centers globally while simplifying our processes. We saved over twenty percent from any other provider we were quoted.

Client 1
Colocation Services
Colocation Services from Infrastructure Guides

IG helped us finish a migration project we started years ago

We had an infrastructure to public cloud project that we were migrating over a number of years. Infrastructure Guides wrote us a new data center contract which allowed us step down our environment over time. They also got us express routes to limit our exposure to public cloud data fees.

Client 2
Data Center to Cloud
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IG saved us $20,000 per month on our contract

We had been with the same colocation provider for over 10 years and our costs were getting out of control. Infrastructure Guides helped us negotiate back to market rates, saving us over $20,000 per month without having to change a thing with our existing infrastructure.

Client 3
Contract Renewal
Data center services with Infrastructure Guides

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