Fusion Connect
Fusion Connect is a comprehensive Managed Service Provider dedicated to mid-market and enterprise customers. They offer a broad range of managed services including communications, connectivity, and security. They provide Unified Communications, Contact Center, and other technology needed for collaboration and productivity. They also ensure fast, secure, and reliable connectivity services and offer a full spectrum of networking and security solutions.
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Description
Fusion Connect is a comprehensive Managed Service Provider (MSP) that caters to mid-market and enterprise customers. They offer a broad range of managed services that include communications, connectivity, and security. The company has made a strategic pivot to become a leading Managed Communications Service Provider (MCSP), offering next-generation managed services that enable companies to fully capitalize on their investment in the Microsoft 365 ecosystem.
As an MCSP, Fusion Connect takes collaboration and customer service to the next level. They deliver all the tools businesses need to stay connected, from phone services to call centers to Unified Communications as a Service (UCaaS). They also ensure the fastest speeds and minimize downtime with their Managed Connectivity Services (MCP) offering, with speeds up to 100x100 Gbps.
As a Managed Security Service Provider (MSSP), Fusion Connect puts a 24/7 Security Operations Center (SOC) in the corner of businesses. They provide the tech stack to defend your endpoints and network from the many cybersecurity threats businesses face. They offer a full spectrum of networking and security solutions from one provider, including Endpoint Detection and Response, Advanced Edge (Unified Threat Management), Remote Access VPN, and Multi-Factor Authentication.
Fusion Connect guarantees reliability, resilience, and performance, managing and monitoring the entire connectivity infrastructure. Their MCP team ensures service availability and bandwidth meet the demands of the workload at each site. They keep wired and wireless access available and maintain overall security.
The company's managed security services leverage technology to reduce the attack surface, monitor for threats and vulnerabilities 24/7, and respond to and mitigate any issues. They offer a world-class team of experts across a variety of communications, IT, and security needs, and the partnerships and technology for a seamless IT strategy.
Fusion Connect continually updates technology so that organizations are running on the fastest, most current, and most secure technology available. They bring the technology recommendations to businesses based on their current tech infrastructure and what best fits the needs of their growing business.
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What our clients say about our work.
“We saved 20% over any other provider we were quoted”
We had a very unique set of connectivity needs and the team at Infrastructure Guides placed us in 10 data centers globally while simplifying our processes. We saved over twenty percent from any other provider we were quoted.
“IG helped us finish a migration project we started years ago”
We had an infrastructure to public cloud project that we were migrating over a number of years. Infrastructure Guides wrote us a new data center contract which allowed us step down our environment over time. They also got us express routes to limit our exposure to public cloud data fees.
“IG saved us $20,000 per month on our contract”
We had been with the same colocation provider for over 10 years and our costs were getting out of control. Infrastructure Guides helped us negotiate back to market rates, saving us over $20,000 per month without having to change a thing with our existing infrastructure.
